This was an interesting article! Apparently the head of FEMA is actively promoting the integration of Twitter, CraigsList, Facebook, etc. into disaster response. He notes that in times of crisis, people are still able to text message which might be the only way of communicating. He is also trying to make more federal websites mobile-friendly.
http://www.wired.com/magazine/2011/01/storyboard-fema-craig-fugate/
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